/* Admin shell Voice dropdown and recent-call surface. */

.admin-voice-wrap {
  position: relative;
}

.admin-live-btn {
  border: 1px solid #cbd5e1;
  background: #fff;
  color: #334155;
  border-radius: 999px;
  height: 34px;
  padding: 0 9px;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  cursor: pointer;
}

.admin-live-btn .dot {
  width: 8px;
  height: 8px;
  border-radius: 999px;
  background: #10b981;
}

.admin-live-btn .label {
  font-size: 12px;
  font-weight: 700;
  color: #334155;
  white-space: nowrap;
}

.admin-live-btn .count {
  min-width: 18px;
  height: 18px;
  border-radius: 999px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 10px;
  font-weight: 700;
  background: #eef2ff;
  color: #1d4ed8;
  border: 1px solid #bfdbfe;
  padding: 0 6px;
}

.admin-live-wrap.has-new .admin-live-btn,
.admin-message-wrap.has-new .admin-message-btn,
.admin-voice-wrap.has-new .admin-voice-btn,
.admin-voice-wrap.is-available .admin-voice-btn {
  border-color: #2563eb;
  box-shadow: 0 0 0 2px rgba(37, 99, 235, 0.16);
}

.admin-live-wrap.has-new .admin-live-btn .dot,
.admin-message-wrap.has-new .admin-message-btn .dot,
.admin-voice-wrap.has-new .admin-voice-btn .dot {
  background: #ef4444;
}

.admin-voice-wrap.is-available .admin-voice-btn .dot {
  background: #10b981;
}

.admin-voice-wrap:not(.is-available) .admin-voice-btn .dot {
  background: #94a3b8;
}

.admin-voice-dropdown.show {
  display: flex;
  flex-direction: column;
  overflow: hidden;
}

.admin-voice-dropdown .admin-live-dropdown-list {
  flex: 1 1 auto;
  min-height: 0;
  overflow-y: auto;
  gap: 5px;
  padding-right: 2px;
}

.admin-voice-actions,
.admin-voice-call-actions {
  display: flex;
  gap: 6px;
  flex-wrap: wrap;
  align-items: center;
  padding: 4px 6px;
}

.admin-voice-actions {
  justify-content: flex-end;
}

.admin-voice-toggle {
  position: relative;
  display: inline-flex;
  align-items: center;
  gap: 7px;
  min-height: 30px;
  cursor: pointer;
  user-select: none;
}

.admin-voice-toggle input {
  position: absolute;
  inline-size: 1px;
  block-size: 1px;
  opacity: 0;
  pointer-events: none;
}

.admin-voice-toggle-track {
  position: relative;
  width: 38px;
  height: 22px;
  border: 1px solid #cbd5e1;
  border-radius: 999px;
  background: #e2e8f0;
  transition: background .16s ease, border-color .16s ease;
}

.admin-voice-toggle-thumb {
  position: absolute;
  top: 3px;
  left: 3px;
  width: 14px;
  height: 14px;
  border-radius: 999px;
  background: #fff;
  box-shadow: 0 1px 3px rgba(15, 23, 42, .24);
  transition: transform .16s ease;
}

.admin-voice-toggle input:checked + .admin-voice-toggle-track {
  border-color: #16a34a;
  background: #16a34a;
}

.admin-voice-toggle input:checked + .admin-voice-toggle-track .admin-voice-toggle-thumb {
  transform: translateX(16px);
}

.admin-voice-toggle-label {
  color: #0f172a;
  font-size: 12px;
  font-weight: 850;
  white-space: nowrap;
}

.admin-voice-popout,
.admin-voice-keypad-toggle {
  min-height: 30px;
  padding: 5px 9px;
  font-size: 12px;
}

.admin-live-item .admin-voice-actions {
  padding: 4px 0 0;
}

.admin-voice-action {
  display: inline-flex;
  align-items: center;
  min-height: 26px;
  border: 1px solid #cbd5e1;
  border-radius: 6px;
  background: #fff;
  color: #0f172a;
  font-size: 12px;
  font-weight: 800;
  line-height: 1.2;
  padding: 4px 8px;
  text-decoration: none;
}

.admin-voice-action:hover,
.admin-voice-action:focus-visible {
  border-color: #2563eb;
  color: #1d4ed8;
  outline: none;
}

.admin-voice-outbound {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto auto;
  gap: 6px;
  align-items: center;
  padding: 4px 6px 6px;
}

.admin-voice-outbound input {
  min-width: 0;
  height: 32px;
  border: 1px solid #cbd5e1;
  border-radius: 8px;
  padding: 0 10px;
  font-size: 13px;
}

.admin-voice-summary {
  min-height: 0;
  padding: 0 6px;
  color: #64748b;
  font-size: 12px;
  line-height: 1.3;
  overflow-wrap: anywhere;
}

.admin-voice-summary:empty {
  display: none;
}

.admin-voice-lookup {
  min-height: 16px;
  padding: 0 6px;
  color: #64748b;
  font-size: 12px;
  font-weight: 750;
  line-height: 1.3;
  overflow-wrap: anywhere;
}

.admin-voice-lookup a {
  color: #2563eb;
  text-decoration: none;
}

.admin-voice-lookup a:hover,
.admin-voice-lookup a:focus-visible {
  outline: none;
  text-decoration: underline;
}

.admin-voice-keypad {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 5px;
  padding: 0 6px 6px;
}

.admin-voice-keypad.is-collapsed {
  display: none;
}

.admin-voice-keypad button {
  min-width: 0;
  height: 28px;
  border: 1px solid #cbd5e1;
  border-radius: 7px;
  background: #f8fafc;
  color: #0f172a;
  font-size: 13px;
  font-weight: 850;
  cursor: pointer;
}

.admin-voice-keypad button:hover,
.admin-voice-keypad button:focus-visible {
  border-color: #93c5fd;
  outline: none;
}

.admin-voice-outbound #admin-voice-call {
  border-color: #15803d;
  background: #16a34a;
  color: #fff;
}

.admin-voice-outbound #admin-voice-call.hangup {
  border-color: #b91c1c;
  background: #dc2626;
}

.admin-voice-incoming {
  border: 1px solid #bfdbfe;
  border-radius: 8px;
  background: #eff6ff;
  margin: 8px 0;
  padding: 8px;
}

.admin-voice-incoming.hidden,
.admin-voice-call-actions .hidden {
  display: none;
}

.admin-voice-incoming .title {
  font-size: 13px;
  font-weight: 700;
  color: #0f172a;
}

.admin-voice-incoming .meta {
  margin-top: 2px;
  font-size: 12px;
  color: #475569;
  overflow-wrap: anywhere;
}

.admin-voice-row {
  display: grid;
  grid-template-columns: 20px minmax(0, 1fr);
  gap: 6px;
  padding: 6px;
}

.admin-voice-direction {
  position: relative;
  width: 18px;
  height: 18px;
  margin-top: 1px;
  border: 1px solid #dbe3ee;
  border-radius: 999px;
  background: #f8fafc;
}

.admin-voice-direction::before {
  content: "";
  position: absolute;
  top: 8px;
  width: 8px;
  height: 2px;
  border-radius: 999px;
  background: #334155;
}

.admin-voice-direction::after {
  content: "";
  position: absolute;
  top: 4px;
  width: 0;
  height: 0;
  border-top: 5px solid transparent;
  border-bottom: 5px solid transparent;
}

.admin-voice-direction.outbound::before {
  left: 4px;
}

.admin-voice-direction.outbound::after {
  right: 3px;
  border-left: 5px solid #16a34a;
}

.admin-voice-direction.inbound::before {
  left: 6px;
}

.admin-voice-direction.inbound::after {
  left: 3px;
  border-right: 5px solid #2563eb;
}

.admin-voice-row-main {
  min-width: 0;
}

.admin-voice-row.is-unread,
.communications-call-row.is-unread {
  box-shadow: inset 4px 0 0 var(--blue, #2563eb);
  background: color-mix(in srgb, var(--blue, #2563eb) 6%, white);
}

.admin-voice-view-all {
  width: 100%;
  margin-top: 8px;
}

.communications-calls-toolbar {
  display: grid;
  grid-template-columns: minmax(240px, 2fr) repeat(4, minmax(130px, 1fr));
  gap: 12px;
  margin: 16px 0;
}

.communications-calls-toolbar label {
  display: grid;
  gap: 6px;
}

.communications-calls-list {
  display: grid;
  gap: 10px;
  margin: 14px 0;
}

.communications-call-row {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  gap: 12px;
  align-items: center;
  padding: 14px;
  border: 1px solid var(--border, #dbe3ef);
  border-radius: 12px;
}

.communications-call-main {
  min-width: 0;
}

.communications-call-facts {
  display: grid;
  grid-template-columns: max-content minmax(0, 1fr);
  gap: 8px 16px;
}

.communications-call-facts dt {
  font-weight: 700;
}

.communications-call-facts dd {
  margin: 0;
}

.communications-call-detail-modal {
  position: fixed;
  inset: 0;
  z-index: 1200;
  display: grid;
  place-items: center;
  padding: 24px;
  background: rgb(15 23 42 / 58%);
}

.communications-call-detail-modal.hidden {
  display: none;
}

.communications-call-detail-card {
  width: min(860px, 100%);
  max-height: calc(100dvh - 48px);
  overflow: auto;
  box-shadow: 0 24px 70px rgb(15 23 42 / 28%);
}

.communications-call-detail-transcript {
  padding: 12px;
  border: 1px solid var(--border, #dbe3ef);
  border-radius: 10px;
  background: #f8fafc;
  white-space: pre-wrap;
}

@media (max-width: 960px) {
  .communications-calls-toolbar {
    grid-template-columns: 1fr 1fr;
  }

  .communications-call-row {
    grid-template-columns: auto minmax(0, 1fr);
  }

  .communications-call-row > .actions-row {
    grid-column: 1 / -1;
  }

  .communications-call-detail-modal {
    align-items: end;
    padding: 12px;
  }

  .communications-call-detail-card {
    max-height: calc(100dvh - 24px);
  }
}

.admin-voice-row-head {
  display: flex;
  align-items: baseline;
  gap: 6px;
  min-width: 0;
  white-space: nowrap;
}

.admin-voice-contact {
  flex: 0 1 auto;
  min-width: 0;
  overflow: hidden;
  color: #0f172a;
  font-size: 13px;
  font-weight: 850;
  line-height: 1.25;
  text-overflow: ellipsis;
  white-space: nowrap;
}

a.admin-voice-contact {
  text-decoration: none;
}

a.admin-voice-contact:hover,
a.admin-voice-contact:focus-visible {
  color: #2563eb;
  outline: none;
  text-decoration: underline;
}

.admin-voice-time {
  flex: 0 0 auto;
  margin-left: auto;
  color: #64748b;
  font-size: 11px;
  font-weight: 750;
  white-space: nowrap;
}

.admin-voice-phone-link {
  display: inline-flex;
  flex: 0 1 auto;
  width: auto;
  max-width: 100%;
  margin-top: 0;
  border: 0;
  background: transparent;
  color: #475569;
  font: inherit;
  font-size: 12px;
  font-weight: 750;
  line-height: 1.25;
  overflow-wrap: anywhere;
  overflow: hidden;
  padding: 0;
  text-align: left;
  cursor: pointer;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.admin-voice-phone-link:hover,
.admin-voice-phone-link:focus-visible {
  color: #2563eb;
  outline: none;
  text-decoration: underline;
}

.admin-voice-saved,
.admin-voice-secretary-row {
  display: inline-flex;
  margin-top: 2px;
  color: #64748b;
  font-size: 12px;
}

.admin-voice-saved {
  width: 6px;
  height: 6px;
  margin-left: 1px;
  border-radius: 999px;
  background: #16a34a;
  color: transparent;
  font-size: 0;
  vertical-align: middle;
}

.admin-voice-transcript-button {
  position: relative;
  flex: 0 0 auto;
  width: 18px;
  height: 18px;
  border: 1px solid #cbd5e1;
  border-radius: 5px;
  background: #fff;
  cursor: pointer;
}

.admin-voice-transcript-button::before {
  content: "";
  position: absolute;
  inset: 3px 4px;
  border-top: 2px solid #475569;
  border-bottom: 2px solid #475569;
}

.admin-voice-transcript-button::after {
  content: "";
  position: absolute;
  left: 4px;
  right: 4px;
  top: 8px;
  height: 2px;
  background: #475569;
}

.admin-voice-transcript-button:hover,
.admin-voice-transcript-button:focus-visible {
  border-color: #2563eb;
  outline: none;
}

.admin-voice-transcript-button[aria-expanded="true"] {
  border-color: #2563eb;
  background: #eff6ff;
}

.admin-voice-transcript-inline {
  margin-top: 6px;
  border-top: 1px solid #e2e8f0;
  padding-top: 6px;
}

.admin-voice-transcript-inline.hidden {
  display: none;
}

.admin-voice-transcript {
  margin-top: 8px;
  border-top: 1px solid #e2e8f0;
  padding-top: 6px;
}

.admin-voice-transcript .label {
  color: #64748b;
  font-size: 11px;
  font-weight: 800;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}

.admin-voice-transcript .text,
.admin-voice-transcript-error {
  margin-top: 3px;
  color: #0f172a;
  font-size: 12px;
  line-height: 1.35;
  overflow-wrap: anywhere;
  white-space: pre-wrap;
}

.admin-voice-transcript-error {
  color: #991b1b;
}

.admin-voice-insights {
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
  margin-top: 6px;
}

.admin-voice-insights span {
  border: 1px solid #cbd5e1;
  border-radius: 999px;
  background: #f8fafc;
  color: #334155;
  font-size: 11px;
  font-weight: 700;
  max-width: 100%;
  overflow-wrap: anywhere;
  padding: 2px 6px;
}